Product Practice #366 Why bol.com made itsgoal-setting more pragmatic READ ON HERBIG.CO PUBLISHED Jun 6, 2025 READING TIME 5 min & 30 sec Dear Reader, This is the final part of my mini-series on how bol.com, one of Europe's largest e-commerce companies, shapes its fintech products. After exploring their product definition and discovery practices, let's look at how they've adapted traditional goal-setting frameworks to their reality. Particularly as a function that wears two hats, enabling...
13 days ago • 4 min read
Product Practice #365 How bol.com kills ideasbased on Discovery Insights READ ON HERBIG.CO PUBLISHED May 30, 2025 READING TIME 5 min & 18 sec Dear Reader, This is the second part of my mini-series on how bol.com, one of Europe’s largest e-commerce companies, shapes its fintech products. Last week, we looked at how they combine regulatory compliance with customer value. This week, we'll look at how they adapt discovery practices to their unique context, leading to killed ideas and adapted...
20 days ago • 3 min read
Product Practice #364 How to shape Fintech Products inside a European €5.9B+ eCommerce Platform READ ON HERBIG.CO PUBLISHED May 23, 2025 READING TIME 4 min & 48 sec Dear Reader, Better product management practices can emerge anywhere. While Silicon Valley companies have long been considered the Standard for product practices, there is immense value in understanding how companies adapt and evolve these practices in different contexts, especially in Europe. This is why I'm starting a...
27 days ago • 3 min read
Product Practice #363 How to IdentifyHigh-Leverage Impacts READ ON HERBIG.CO PUBLISHED May 16, 2025 READING TIME 5 min & 13 sec Dear Reader, An Impact is a metric that describes the achievement of a company- or department-level priority. It's a lagging indicator that changes as a result of multiple compounding efforts, but is not linkable to one individual feature or activity. Most Impacts fall into one of five categories: Growth Engagement Monetization Satisfaction Process Quality From Vague...
about 1 month ago • 3 min read
Product Practice #362 The Progress Wheel: My favorite Structure to Connect the Dots READ ON HERBIG.CO PUBLISHED May 9, 2025 READING TIME 4 min & 48 sec Dear Reader, Real Progress happens when you choose methods because they create value for you in your context, and you can use each domain to improve the others. To make Real Progress, teams need to understand and practice two core ideas: Putting the value of a practice before the selection of a method or framework is crucial to avoid getting...
about 1 month ago • 3 min read
Product Practice #361 Connecting North Star Metricsto Business Models READ ON HERBIG.CO PUBLISHED May 2, 2025 READING TIME 4 min & 45 sec Dear Reader, In many organizations, there's still a disconnect between product and business metrics. Product teams focus on customer-centric outcomes while business teams chase financial targets, with neither side fully trusting how one drives the other. When done right, a North Star Metric (NSM) can establish a middle ground that brings together both...
about 2 months ago • 4 min read
Product Practice #360 Why your Product DiscoveryFeels too Theoretical READ ON HERBIG.CO PUBLISHED Apr 25, 2025 READING TIME 4 min & 17 sec Dear Reader, Over the past two weeks, I've explored treating Product Strategy and OKRs like products to avoid Alibi Progress. Today, let's tackle the practice that often gets dismissed as "good in theory, impossible in practice" — Product Discovery. When teams tell me "we don't have time for proper Discovery," they're usually stuck in Alibi Progress —...
about 2 months ago • 2 min read
Product Practice #359 Make OKRs Drive Decisions,not Spreadsheets READ ON HERBIG.CO PUBLISHED Apr 18, 2025 READING TIME 5 min & 32 sec Dear Reader, Last week, we explored how treating Product Strategy like a product helps you avoid "Alibi Progress" — prioritizing correctness over value. Today, let's apply this same thinking to OKRs. If you've ever found yourself more relieved that the quarterly OKR-setting theater is over than excited about the OKRs themselves, you've experienced the symptoms...
2 months ago • 4 min read
Product Practice #358 Why your Users don't careabout your Product Strategy READ ON HERBIG.CO PUBLISHED Apr 11, 2025 READING TIME 3 min & 24 sec Dear Reader, One of the most powerful ways to spot and stop Alibi Progress is to start treating our practices like products. This means clearly defining three elements: Audience: For whom is this practice meant? Problem: What core problem does this practice aim to solve? Success: How would we know this practice has delivered value? The question then...
2 months ago • 3 min read