The Essence of Every Mapping TechniqueDear Reader, 99% of the mapping and tree techniques product teams reach for reduce to the same three layers:
Two questions move you between them. WHY, to move up. HOW, to move down. That is the whole model. Everything else is a naming convention layered on top of it. Impact Mapping's version(Original) Impact Mapping names the layers Business Goal, Actor, Outcome, Output. The Business Goal sits in the business context layer. Actor and Outcome sit in the problem space. Output sits in the solution space. Ask WHY this Output matters, and you land on the Actor's Outcome. Ask WHY that Outcome matters, and you land on the Business Goal. Same two motions, different labels. The Opportunity Solution Tree's versionThe Opportunity Solution Tree names the layers Outcome, Opportunity, Solution, Experiment. The Outcome is business context. Opportunities live in the problem space. Solutions and Experiments live in the solution space. Ask WHY this Experiment matters, and you land on the Solution it's testing. Ask WHY that Solution matters, and you land on the Opportunity it addresses. Metrics trees and canvases carry the same shapeA metrics tree separates a top-line metric (business context) from the metrics that diagnose it (problem space) from the levers a team can pull (solution space). Even a canvas that packs everything onto one page, like the Business Model Canvas, still separates why the business exists from who it serves and what they need from what gets built to serve it. Aakash Gupta and I talked through this on a prep call for his podcast: canvases are specific windows into a strategy, not the strategy itself. Once you understand the layers underneath, you can fill any canvas your boss hands you. Where this actually helpsIf your tree feels too wide, or your canvas feels disconnected from what the team ships, do not blame the technique. Check whether the layer above it carries enough specificity to guide what belongs below it. A vague Business Goal produces a vague Outcome, which produces an Opportunity space nobody can prioritize. The fix rarely lives in the tree. It lives one layer up. Next time your team debates which framework to adopt, skip the debate. Ask which layer is missing and how to move towards it. Thank you for Practicing Product, Tim As a Product Management Coach, I guide Product Teams to measure the real progress of their evidence-informed decisions. I focus on better practices to connect the dots of Product Strategy, Product OKRs, and Product Discovery. |
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Product Practice #420 What to think abouton a Slow Summer Friday PUBLISHED Aug 7, 2026 READ ON HERBIG.CO Dear Reader, This newsletter is going to be a bit different. I hope many of you have a chance to enjoy a well-deserved break or at least are preparing for it. I'm in the midst of some quality time off and wanted to use this Friday to simply reach out, say hi, and leave you with one really good reading recommendation to consider (which you can always find below). Next week I will be back in...
Product Practice #419 Decision Journaling YourWay to Product Sense PUBLISHED Jul 31, 2026 READ ON HERBIG.CO Dear Reader, I know, I know. You probably can't hear the term product sense anymore (welcome to the club). But I recently arrived at a non-thought-leader-y practical angle for cultivating it. "Product Sense is the ability to usually make correct product decisions, both macro & micro, even in the face of major ambiguity"- Shreyas Doshi In a recent client workshop, the topic of product...
Product Practice #417 User Outcomes are Positively Flipped User Problems PUBLISHED Jul 17, 2026 READ ON HERBIG.CO Dear Reader, Last week, I mapped how OKRs connect to the layers of an Opportunity Solution Tree. But especially the Outcome layer deserves its own issue: turning a customer problem into a team-level Key Result. I first wrote about it in 2023, before I had a name for it. Since then, the positivity flip has become one of the most-used tools in my OKR and Discovery workshops, so...