Linked Better Practices over Stacked Best PracticesDear Reader, “Let’s prioritize by value.” Value for whom? That was the question I explored in last week's essay Business Value, Customer Value, and Team Value Are Different Arguments. Today, let's demystify the term value even further. Nothing is inherently valuable. The same opportunity can have different value under different strategies. For that narrative to check out, we need an actual strategy in place. You know my drill: Does it pass the stupidity flip test? Does the strategy feature connected, coherent components? Can you translate it into tangible progress metrics? Without that, every feature idea can be mapped to "more revenue" or "more AI" statements masked as strategies, without providing any context. We're also not here to solve customer problems all day long. As unromantic as it sounds, solving customer problems is a means to the end of generating business value - whether that's revenue, engagement, or a broader economic/environmental impact. It might not always feel exciting to think about solving customer problems this way, but once you start to articulate the value exchange between both levels, you see the necessity of aligning them. And, luckily, if all value layers feel messed up because of your boss throwing around feature ideas like crazy again, know that a good old WHY-HOW-Laddering can get you to the right spot to make progress from at any time: Thank you for Practicing Product, Tim As a Product Management Coach, I guide Product Teams to measure the real progress of their evidence-informed decisions. I focus on better practices to connect the dots of Product Strategy, Product OKRs, and Product Discovery. |
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Product Practice #429 Linked Better Practices over Stacked Best Practices PUBLISHED Oct 11, 2026 READ ON HERBIG.CO Meet Me Next Week at Just Product 2026 Get your Ticket Dear Reader, When a leadership team wants to introduce OKRs, it can be tempting to start by turning every bullet point of your strategy into an OKR. But a long list of priorities will still compete for the same time and attention, even when it gets repackaged. Before moving into OKR drafting, I like to work through this...
Product Practice #428 Linked Better Practices over Stacked Best Practices PUBLISHED Oct 5, 2026 READ ON HERBIG.CO Dear Reader, Sorry for the slip in sending this one out on Friday. To make up for it, there will be (for the first time ever) two newsletters going out this week. Recently, a CPO told me about an engineer who had used AI to develop a proposal. But when the decisions in it were questioned, the engineer kept referring him back to the output. The CPO wondered how that conversation...
Product Practice #427 Your Strategy names one audience; weak evidence describes another PUBLISHED Sep 24, 2026 READ ON HERBIG.CO Dear Reader, One of the most common questions that came up in my recent Strategy to Execution workshop at the ProductLab conference revolved around intentional strategic audiences vs. reactive chasing of new business. Many teams either operate where the company focuses on all customers of a given market (i.e., "all lawyers") or throw a wishful-thinking segment out...