1 tip & 3 resources per week to improve your Strategy, OKRs, and Discovery practices in less than 5 minutes. Explore my new book on realprogressbook.com
Why Your 'Correct' Discovery Method Might Be Wrong
Why Your 'Correct' Discovery Method Might Be WrongDear Reader, "Which experiment should we run next?" This question comes up in almost every Discovery coaching session I facilitate. Teams often focus on finding the methodologically perfect way to test their assumptions. But here's the thing: the most technically correct experiment isn't always the right one to run. When choosing methods for Product Discovery, we often focus on what fits our research question or assumption best. Say you want to understand how users perceive features in your product. A diary study might be the perfect method—capturing real usage patterns over time. But what if it takes three months to get reliable insights? A series of well-structured interviews or shadowing sessions might get you 80% of the way there in just two weeks. Several factors determine your lead time to insight:
Here's another way to think about it: An A/B test might seem quick to start—taking just hours or days to implement. But depending on your traffic and conversion rates, it could take weeks or months to reach statistical significance. In contrast, while recruiting participants for qualitative interviews might take two weeks, you could have reliable insights within days of completing them. Neither method is inherently better. What matters is the total time to reliable insight, not just how quickly you can get started. So, when picking your next Discovery priority, ask yourself:
Here's a practical tip: When evaluating lead time, avoid abstract scoring systems. Instead, estimate the actual duration by adding:
This concrete timeline helps you make practical trade-offs between methods. Remember: The goal isn't to achieve perfect certainty. It's to reduce uncertainty enough to make confident decisions about what to build next. Did you enjoy the newsletter? Please forward it. It only takes two clicks. Creating this one took two hours. Thank you for Practicing Product, Tim Good News!Some last tickets are available for my in-person Product Discovery workshop on March 10 in London (as part of Mind the Product conference).
As a Product Management Coach, I guide Product Teams to measure the real progress of their evidence-informed decisions. I focus on better practices to connect the dots of Product Strategy, Product OKRs, and Product Discovery. |
Product Practice Newsletter
1 tip & 3 resources per week to improve your Strategy, OKRs, and Discovery practices in less than 5 minutes. Explore my new book on realprogressbook.com
Product Practice #403 Linked Better Practices over Stacked Best Practices PUBLISHED Apr 9, 2026 READ ON HERBIG.CO Dear Reader, During my last webinar on Connect Strategy, Goals, and Discovery with Progress Wheel, I asked people which part of their work is most prone to Alibi Progress. Almost everyone who chimed in named OKRs. And that's because many OKR cycles start the same way for teams: Someone opens a spreadsheet, fills in three to five semi-random metrics, and picks a value that isn't...
Product Practice #402 Product Discovery forInternal Enabler Teams PUBLISHED Apr 2, 2026 READ ON HERBIG.CO Dear Reader, Because the customers of your product just sit three desks away, you might think you can just "talk to them." And that's precisely what often leads to the low adoption of better product practices among product teams working on internal products (also sometimes called Enabler Teams). And why, when a user has a company email address, it is likely nobody's doing discovery on...
Product Practice #401 How to Close Your Confidence Loop PUBLISHED Mar 26, 2026 READ ON HERBIG.CO Dear Reader, Most teams can tell you what they're building. Far fewer can tell you why it matters and how they will know it has worked. And I mean in a connected, defensible way that traces from their next release or discovery back to a company goal. That gap is where confidence lives (or doesn't). The confidence loop describes the critical questions you need to be able to answer and connect to...