You’re Not a Better Product Manager Because…​Dear Reader,​ Are you at Product at Heart today? Find me for a chat whenever you're in the mood. I love meeting readers in real life. Short one from me this week. Let's get it! I'm a big fan of getting better in context over working towards an absolute "best." But what helps you get better comes in different shapes and forms. Here's where some of these forms can lead you astray. You're not a better PM just because you correctly filled out a Strategy template. You're a better PM because you said no to an opportunistic idea that doesn't fit your strategy and maintained focus for your team. A template might help you communicate this, but it's the result, not the starting point. You're not a better PM just because you write Outcome OKRs. You're a better PM because you prioritize work that moves business and user success metrics. Sometimes, Outcome OKRs will be your best measure to express just that. But sometimes they won't. You're not a better PM just because you talk to customers every week. You're a better PM because you use reliable, first-hand insights to reduce uncertainty. Talking to customers might be a part of that, but don't confuse the hammer with the nail. Did you enjoy this one or have feedback? Do reply. It's motivating. I'm not a robot; I read and respond to every subscriber email I get (just ask around). If this newsletter isn't for you anymore, you can unsubscribe here. Thank you for Practicing Product, ​Tim​ What did you think of this week's newsletter? As a Product Management Coach, I guide Product Teams to measure the real progress of their evidence-informed decisions. I focus on better practices to connect the dots of Product Strategy, Product OKRs, and Product Discovery. |
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Product Practice #417 User Outcomes are Positively Flipped User Problems PUBLISHED Jul 17, 2026 READ ON HERBIG.CO Dear Reader, Last week, I mapped how OKRs connect to the layers of an Opportunity Solution Tree. But especially the Outcome layer deserves its own issue: turning a customer problem into a team-level Key Result. I first wrote about it in 2023, before I had a name for it. Since then, the positivity flip has become one of the most-used tools in my OKR and Discovery workshops, so...
Product Practice #416 How to Connect OKRs to OSTs PUBLISHED Jul 10, 2026 READ ON HERBIG.CO Dear Reader, OKRs (Objectives and Key Results) help you measure strategic progress. OSTs (Opportunity Solution Trees) are a visual structure for connecting solution and problem spaces to business goals. Let me break down how the layers of an OST connect to the practices of OKR drafting and execution: Layer 1: The Outcome Teresa differentiates between business outcomes, product outcomes, traction metrics...
Product Practice #415 Accelerated Context and the Validation Sparring Partner PUBLISHED Jul 3, 2026 READ ON HERBIG.CO Dear Reader, Most of the AI conversation in product management right now is either describing doomsday scenarios, exaggerated improvements, or warning about what might go wrong. But I am more interested in what changes for product teams doing real work. When a product team adopts an AI tool, what specifically changes about their day? What benefit do they keep coming back for,...