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\n\n HOW TO PUT THIS THEORY INTO PRACTICE \n
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Did you enjoy this one or have feedback? Do reply. It's motivating. I'm not a robot; I read and respond to every subscriber email I get (just ask around). If this newsletter isn't for you anymore, you can unsubscribe here.
\nThank you for Practicing Product,
\n​Tim​
\nPS: I messed up last week's link, so here we go again. Do you Interview Users? Do you have “no shows”? Fill out this short survey to learn more about a free productized solution to that.
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| \n\n | Content I found Practical This Week | \n
\n How Monzo does assumption testing \nIt’s important to check your respondents are the right persona. Are they the decision maker? Are they a first-time user or a second-time user? These sort of breakdowns make sure that the person you’re talking to is the right persona and you can be precise with your analysis. It lets the researchers break down answers by new/returning mortgage-rs i.e. whether they’re a newbie or an established player in the field in question. This not only leads to more insights, but sifting the wrong people out means you increase the validity and accuracy of your results. \n
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\n The 3 key jobs of a product manager: Recognize the problem, Structure a solution, and Execute \nAs a PM, I need to make sure that the solution actually ships. I have to create a sense of urgency and a system that holds us accountable as a team. This means clarifying and documenting what needs to happen and when, dividing up all the needed workstreams amongst the team, and picking up the leftovers myself. I’ve had the fun of following up on bugs, checking dashboards to understand retention, writing marketing copy, or just bringing donuts to the launch event — all ways to learn (and test-drive) other disciplines. My mental image is “flowing to wherever the water is lowest” — whatever the rest of the team can’t cover, that’s what a PM needs to carry. \n
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\n | \n | Who is Tim Herbig? | \n
As a Product Management Coach, I guide Product Teams to measure the progress of their evidence-informed decisions.
\nI identify and share the patterns among better practices to connect the dots of Product Strategy, Product OKRs, and Product Discovery.
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Assumptions vs. Experiments vs. Hypotheses​Dear Reader,​ “Make sure you treat this as an experiment.” “Our working hypothesis is that people want this.” Are any of these familiar? Your team (or the entire organization) might regularly mix up the terms assumptions, experiments, and hypotheses, which can create confusion at best. Let’s clarify what each of these means. An Assumption is a statement about what we believe to be true about an idea. Stated in a format like “We believe…” Typically, your assumptions center around an idea’s feasibility, usability, viability, desirability, or ethicality. An Experiment is a technique we use to test the most critical but least proven assumptions to collect reliable evidence about whether a specific assumption is valid. Your experiment technique needs to match the nature of your assumption instead of dogmatically defaulting to A/B tests. A Hypothesis explicitly defines success for a given experiment and ties it back to the assumption. It describes the measurable change you expect through the chosen experiment technique. Which means it has to be falsifiable. By incorporating your initial assumption, you focus instead of chasing opportunistic ideas. There are countless formats, but a simple one is: Based on [evidence]. We believe [idea] will encourage [target audience] to [change behavior = outcome]. Our confidence in this solution increases when we see [metric change] during [experiment]. Your experiments (and metrics) might change or expand as you test the idea from different angles. Let’s assemble the pieces: We’re a European car marketplace looking to expand to the US and will use Private US Sellers of Vintage Premium Cars as a strategic wedge to break into this market. An AR-based car intake scanner is a feature idea that addresses the need for people to get their cars vetted without searching for in-person experts. The two most critical assumptions are “We believe car owners trust us to evaluate their cars digitally” and “We can automatically recognize 90% of a vintage car’s details through a digital smartphone scan.” One experiment to test the former is a Wizard of Oz MVP, which has human experts evaluate sent-in photos manually and deliver a prediction asynchronous back to the owners. Which has us arrive at this hypothesis: An AR scanner will encourage US vintage car owners to list their cars online without a physical inspection. Our confidence in this solution increases with an acceptance rate of 80% for our manually delivered photo-based evaluations.​ Did you enjoy this one or have feedback? Do reply. It's motivating. I'm not a robot; I read and respond to every subscriber email I get (just ask around). If this newsletter isn't for you anymore, you can unsubscribe here. Thank you for Practicing Product, ​Tim​ PS: I messed up last week's link, so here we go again. Do you Interview Users? Do you have “no shows”? Fill out this short survey to learn more about a free productized solution to that. What did you think of this week's newsletter? As a Product Management Coach, I guide Product Teams to measure the progress of their evidence-informed decisions. I identify and share the patterns among better practices to connect the dots of Product Strategy, Product OKRs, and Product Discovery. |
1 tip & 3 resources per week to improve your Strategy, OKRs, and Discovery practices in less than 5 minutes.
Product Practice #359 Make OKRs Drive Decisions,not Spreadsheets READ ON HERBIG.CO PUBLISHED Apr 18, 2025 READING TIME 5 min & 32 sec Dear Reader, Last week, we explored how treating Product Strategy like a product helps you avoid "Alibi Progress" — prioritizing correctness over value. Today, let's apply this same thinking to OKRs. If you've ever found yourself more relieved that the quarterly OKR-setting theater is over than excited about the OKRs themselves, you've experienced the symptoms...
Product Practice #358 Why your Users don't careabout your Product Strategy READ ON HERBIG.CO PUBLISHED Apr 11, 2025 READING TIME 3 min & 24 sec Dear Reader, One of the most powerful ways to spot and stop Alibi Progress is to start treating our practices like products. This means clearly defining three elements: Audience: For whom is this practice meant? Problem: What core problem does this practice aim to solve? Success: How would we know this practice has delivered value? The question then...
Product Practice #357 B2B vs. B2C Product Strategy READ ON HERBIG.CO PUBLISHED Apr 4, 2025 READING TIME 3 min & 30 sec Dear Reader, When I switched from B2C to B2B product management, I had to unlearn many tactical approaches - but the strategic fundamentals remained surprisingly consistent. The truth is that B2B and B2C product strategies share core patterns while differing primarily in execution. Key Similarities 1. Blended Audience Considerations Even dedicated B2C companies must consider...